Best Rate Guarantee


“Definitely value for money and would stay there again.” Goldy63, Tripadvisor

We promise that your reservation at our official website will be made at the lowest price possible. Find a lower rate with the same booking conditions within 24 hours of your booking and we will match the rate with additional 10% off. View our Serviced Residences promotions now.

Steps to submit a claim
  1. Drop us an email at reservations@8onclaymore.com.sg
  2. Indicate your booking confirmation no. in the subject line
  3. Provide the URL of the website with the better rate
  4. Provide a screenshot the website where the room type and rates for the required dates of your stay are indicated as available.
 
Terms and Conditions
This guarantee applies to confirmed reservations made via www.8onclaymore.com.sg only. Your confirmation no. must be submitted to complete the claim.
The following conditions must apply:
  • A confirmed reservation must be made through 8 on Claymore Serviced Residences’ website, room reservations phone line or email to qualify for Best Rate Guarantee.
  • The lower rate submitted for comparison must be a publicly available rate on a non-8 on Claymore Serviced Residences booking channel, excluding opaque websites.
  • The lower rate should be made on the same residence unit/bed type, same dates, number of guests, currency, terms and conditions and purchase policies governing the room rate.
  • Claims must be submitted here within 24 hours of booking on 8 on Claymore Serviced Residences’ booking channel and at least 3 working days prior to arrival. After the claim has been submitted, guest will receive the response within 3 working days.
  • The lower rate must be available for booking at the time of verification.
  • Rates comparison exclude taxes, gratuities, service charges, fees and incidental charges.
  • Rate disparities due to fluctuations, rounding or differences in the currency exchange rates will not be considered.
  • Guarantee does not apply for packages that bundle airfare, car rental, food and beverage and other inclusions with the hotel stay.
  • Guarantee does not apply for multi-day stay combining multiple reservations or for a partial stay under a single reservation.
  • Discounted or negotiated rates that are not available to the general public including corporate, membership, promotional, travel agent, vouchers, groups, pre-paid rates etc. do not qualify under the guarantee.
  • 8 on Claymore Serviced Residences reserves the right to amend the offer and terms and conditions at any time at its sole discretion.
Our “Best Rate Guarantee” cannot be combined with other offers or promotions. 8 on Claymore reserves the right to modify, review, append, suspend or terminate the “Best Rate Guarantee” at any time. Book now to secure your Serviced Residence Unit at the best rate.