Precautionary Measures 8 on Claymore

Hotel in Singapore
8 On Claymore
English

Online booking

 

Precautionary Measures

Please know that the safety and well-being of our guests and employees are of top priority to us. In light of the current COVID-19 situation, the serviced residences has been following the National Environment Agency’s Sanitation and Hygiene advisory for Hotel Operators.

Welcome Home to 8 on Claymore Singapore managed by Accor

    -Deep cleaning and sanitisation of the serviced residences, including public areas and apartments. Hospital-grade disinfectants are used for these processes. Surfaces, corridors, curtains etc. are sanitised.
    -All bedding and towels are washed in water heated to 90ºC and treated with disinfectants, sanitising solutions and UV light.
    -Carpets and upholstery are shampoo-washed with an environmentally-friendly cleaning agent and hospital-grade germicidal cleaner.

Serviced Residences and Public Areas

    -Guests and employees observed to be coughing, sneezing, breathless, with runny nose are denied entry, given a mask and asked to seek medical advice immediately. The serviced residences has medical referral contacts readily available for guests and employees who are unwell.
    -All room key cards are sanitised and treated with UV light.
    -The counter is sanitised before every guest is being attended to.
    -Hospital-grade disinfectant (Presept® tablets) are used in cleaning solutions as an added disinfectant to kill viruses and bacteria.
    -There is an increase in the frequency of sanitisation of public areas, especially high-touch areas. These include the main entrance, guest facilities, public restrooms, sofas and lifts. Sanitisation is scheduled 5 times a day with hospital-grade disinfectants.
    -Environmentally-friendly sanitisers are available at the reception counter. Hand sanitiser dispensers are available at the lift lobbies of level 1, 4 and B2.
    -The swimming pool is open at a limited capacity. Pool chairs are spaced at least 1-metre apart and allowed a maximum capacity of 10 guests in the pool at a time. Pool will be open from 6am to 10pm daily.
    -The gym is open from 7am to 10pm daily. A maximum of 5 fully-vaccinated guests are allowed at a time. Vaccinated status will be verified through individual guests’ TraceTogether or Healthhub apps before entering the gym.
    -The SafeEntry digital check-in system developed by Singapore’s Government is put in place at the serviced residences’ and facilities for contact tracing. The serviced residences will require all guests and employees aged seven and above to check-in with the TraceTogether app or token.
    -Gatherings of more than 5 people are not allowed on the serviced residences’ premises, in compliance with local authorities’ Safe Management Measures.

In the Apartments

    -All high-touch surface areas in rooms and public areas such as lift buttons and door handles are treated with SDST self-disinfecting coating.
    -High-touch surfaces in the room such as light switches, door handles, thermostats, bed frame, nightstands, tabletops, chair arms and backs, curtain and blind pulls, bins, hairdryers, wall switches, telephones and safebox buttons and knob are sanitised with hospital-grade disinfectants. Sanitised TV remotes are sealed.
    -Rooms are sprayed with germs killer as an additional step to ensure a sanitised and hygienic environment.
    -Sanitised rooms will be marked with an indicator on the door after each room is thoroughly cleaned and disinfected by our housekeepers.
    -Disinfecting wipes, surgical masks and soaps are available as an arrival kit in each apartment.

Reservations and Flexible Cancellation Policy

    -For guests making new reservations for any future arrival date, we will allow the reservation to be changed or cancelled at no charge up to 3 days before your arrival date.
    -To facilitate a quicker and safer check-in for guests and staff, guests with upcoming stays will need to provide mandatory guest details and submit health declaration forms at least 1 day prior to arrival.

Our associates are also receiving ongoing updates and standard operating procedures are enhanced with the development of the situation. For further updates on the COVID-19 situation in Singapore, please visit the Ministry of Health’s website. If you have any questions, please do not hesitate to contact us.

Travel Advisory

Singapore has launched a COVID-19 Vaccinated Travel Framework to facilitate the reopening of borders.

Please refer to the SafeTravel guidelines on the latest travel requirements and advisories for arrival, transit or departure.

8 on Claymore accepts reservations from the following individuals:

    -Singaporeans and Permanent Residents without accommodation due to home renovation
    -Singaporeans and Permanent Residents without accommodation due to the sales of their current place of residence/end of rental lease
    -Travellers who have completed their stay-home notice (SHN) at dedicated facilities
    -Foreigners affected by travel restrictions

*The serviced residence is not able to accommodate guests serving stay-home notice (SHN) and quarantine order (QO) based on STB and URA guidelines.

More information on travelling to Singapore.

Information on Accor’s cancellation policy.

Join our mailing list and get first dips on our latest news and offers!